How to get help

1. 1Open Help & Support in the app.
2. 2Pick a topic and tell us what happened.
3. 3Add up to 6 screenshots. They help us fix it faster.
4. 4Tap send.

We answer within 48 hours. You see the answer on the same page, and we email it to you too.

You can see all your messages and where each one is: Open, In progress or Resolved.

You can also write to support@myoctora.com.

Saw a shop doing something wrong? Tap Report this shop on its page.